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Return Policy

Returns

We accept returns within receipt in writing of intention to return, within 7 days of receiving your package (per shipping carrier notification of delivery). All returns must be unopened & in original packaging (less a $3.00 restocking fee). Return shipping cost will be at the customers expense unless there was an error in the items you received. Please email us: luxuryservice@nailcandimd.com for return authorization. You can also return in store located inside of Geraldine Beauty Salon Dominican Style https://www.geraldinebeautysalon.com/

Damages and issues

Please open & inspect your order immediately upon receipt.  Although we package your items with superior care, we cannot guarantee the handling once it is in the possession of shipping carriers. Nail Candi MD is not responsible for damaged packaging upon receipt.  If there is anything missing from your order or you receive items you did not order, please contact us in writing at luxuryservice@nailcandimd.com within 24 hours of receipt so that we may correct the issue.   

Thank you for your understanding.