Return Policy

Returns

If you are unsure of your nail sizes with Nail Candi specifically, please order a sizing kit before ordering handmade nails. Due to the hygienic nature of our products, we do not accept returns. 

Damages and issues

Please open & inspect your order immediately upon receipt.  Although we package your items with superior care, we cannot guarantee the handling once it is in the possession of shipping carriers. Nail Candi is not responsible for damaged packaging upon receipt.  If there is anything missing from your order or you receive items you did not order, please contact us in writing at luxuryservice@nailcandimd.com within 24 hours of receipt so that we may correct the issue.   

Thank you for your understanding.